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Communications & Email

Visual email builder with drag-and-drop, 15 starter templates, localization, and SendGrid integration. Media attachments and template gallery included.

The Problem

Building branded emails means switching to a separate tool, copying data manually, and hoping the merge tags work. Localization is an afterthought.

The Solution

Kantos has a built-in visual email builder with drag-and-drop, variable insertion, live preview, locale variants, and a gallery of 15 starter templates — all connected to your records.

Key Capabilities

Everything Communications & Email offers out of the box.

  • Visual Email Builder

    Drag-and-drop editor with variable insert menu, live preview, and HTML + text rendering.

  • Template Gallery

    15 starter templates across welcome, newsletter, notification, promotional, and transactional categories.

  • Localization

    System and org templates with locale management, parent-child template keys, and locale-aware delivery.

  • Media Attachments

    10MB uploads for images, PDF, and Office files with signed URLs and field-level association.

  • Keep the WhatsApp Business App

    Connect the number you already use in the WhatsApp Business app: your phone keeps working while your team answers in Kantos. Photos, voice notes and documents show in the inbox, emoji reactions sit on the message they answer (and your team can react from the inbox too), your team can send photos, videos, audio and documents from the inbox, and when you connect, up to six months of past chats (with photos and files from the last two weeks) and your contact names come across.

  • SendGrid Integration

    Trial/billing/usage notifications, automation email sources, and full send tracking.

  • Send From Any Address

    No domain to set up? Verify any address you receive mail at with one click and send from it. Kantos checks first whether email from that address can be delivered, and a forwarding address brings the mail sent to it into Kantos.

  • Email Signatures

    Give every address you send from its own signature, with photo, logo and links: paste the one you use in Gmail or Outlook, or set it from your AI assistant. It is added under every email your team writes from that address, and never under newsletters or automated emails.

Use Cases

How teams use Communications & Email

Drip Campaigns

Build email sequences that automatically nurture leads based on their stage and engagement.

Transactional Emails

Send order confirmations, status updates, and receipts using dynamic templates tied to record data.

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