Embeddable chat widget with pre-chat forms, unified inbox, agent status, and visitor tracking. One script tag adds branded live chat to any website.
Live chat tools are separate products with separate inboxes, separate contacts, and separate billing. Your team context-switches constantly.
Kantos Live Chat is built into the CRM. Conversations appear alongside emails in your unified inbox, with visitor context, agent routing, and lead capture — all in one place.
Everything Real-Time Live Chat offers out of the box.
One script tag adds a customizable chat widget to any website — fully branded with your colors, logo, and messaging.
Capture visitor name, email, and custom fields before the conversation starts to qualify leads instantly.
Live chat sits in the same inbox as email, WhatsApp and Instagram. Link a contact to their customer record and all their messages, on any channel, become one conversation. Enquiries from your website forms land there too, in the customer's conversation, ready to answer by email.
Toggle online/offline, see who is available, and route conversations to the right team members.
See which page visitors are on, their referrer, and browser info for contextual support.
Receive live chat notifications in Slack and reply directly from threads. Your team stays in their workflow while AI handles the rest.
Use Cases
Engage high-intent visitors browsing your pricing page and capture them as leads mid-conversation.
Provide instant help with full context from the visitor's CRM record and previous interactions.
Explore More
AI is woven into every layer of Kantos — from MCP access so agents can manage your CRM via chat, to autonomous live chat, smart form classification, AI onboarding, knowledge base RAG, and intelligent data import.
One script picks up the forms on your website, whether it runs on WordPress, Wix, Squarespace, Webflow, Shopify or plain HTML. You approve each new form once; after that, its submissions become records on their own.
Ready to make the switch?
Kantos is new, and we're building it with our first customers. Start a 14-day trial of Professional and talk directly to the founding team.