Kantos

Kantos Communications provides a visual email builder, template management, and email logs to help you engage with contacts effectively. Design beautiful emails, personalize with variables, and track delivery.

Professional Emails, Zero Code

Create stunning, responsive emails with our drag-and-drop builder. No HTML knowledge required—just design, personalize, and send.

Sending Emails

Via Automation

The most common way to send emails is through automations:

{
  "type": "send_email",
  "config": {
    "template_id": "tmpl_welcome",
    "to": "{{record.email}}",
    "subject": "Welcome to {{org.name}}!",
    "from_name": "{{sender.name}}",
    "reply_to": "{{sender.email}}"
  }
}

Manual Send

Send emails directly from a record:

Open a Record

Navigate to the record you want to email.

Click "Send Email"

Find the email action in the record menu.

Select Template

Choose a template or compose from scratch.

Review & Send

Preview the personalized email and click send.

Email Logs

Track every email sent from your Kantos account:

Status	Description
Sent	Email successfully sent to mail server
Delivered	Email accepted by recipient's mail server
Opened	Recipient opened the email (tracking pixel loaded)
Clicked	Recipient clicked a link in the email
Bounced	Email couldn't be delivered
Complained	Recipient marked as spam
Unsubscribed	Recipient clicked unsubscribe

Email Tracking

Open and click tracking is enabled by default. You can disable it per template if needed for privacy-sensitive communications.

Domain Authentication

Improve deliverability by authenticating your sending domain:

Navigate to Settings

Go to Settings → Communications → Sending Domains.

Add Your Domain

Enter the domain you want to send from (e.g., company.com).

Add DNS Records

Add the provided SPF, DKIM, and DMARC records to your DNS.

Verify

Click "Verify" to confirm the records are properly configured.

Important for Deliverability

Without domain authentication, your emails may land in spam folders. Complete verification before sending to customers.

Best Practices

Design

Keep subject lines under 50 characters
Use a clear, single call-to-action
Include your logo for brand recognition
Test on multiple email clients
Always include an unsubscribe link

Deliverability

Authenticate your sending domain (SPF, DKIM, DMARC)
Maintain a clean email list
Don't use spammy words in subject lines
Keep image-to-text ratio balanced
Monitor bounce rates and remove invalid emails

Next Steps

Email Builder — Design emails with the visual builder
Templates — Create and manage email templates
Variables — Personalize emails with dynamic data
Automations — Send emails automatically

Communications Overview