Kantos

Email templates let you create reusable email designs. Use them in automations, manual sends, and sequences to maintain consistency across your communications.

Creating a Template

Navigate to Communications

In your Kantos dashboard, click "Communications" in the sidebar.

Create New Template

Click "Create Template" and choose "Blank" or select a starter template.

Design Your Email

Drag components from the left panel onto the canvas.

Add Content

Click any component to edit text, images, and styling.

Insert Variables

Use {{variable}} syntax to personalize content.

Preview & Test

Preview on desktop/mobile and send a test email.

Save Template

Name your template and save it for use in automations.

Starter Templates

Get started quickly with pre-designed templates:

Welcome Email — Greet new contacts and introduce your business
Follow-Up — Check in after initial contact
Newsletter — Share news and updates
Promotional — Announce offers and promotions
Event Invitation — Invite contacts to events
Thank You — Express gratitude after purchase or meeting
Re-engagement — Win back inactive contacts

Localization

Create templates in multiple languages:

Enable Localization

In template settings, click "Add Translation".

Select Language

Choose the language for the translation.

Translate Content

Update text blocks with translated content.

Set Auto-Detect

Enable automatic language selection based on record's locale field.

{
  "template": {
    "default_locale": "en",
    "translations": {
      "en": { "subject": "Welcome to Kantos!", "body": "..." },
      "es": { "subject": "¡Bienvenido a Kantos!", "body": "..." },
      "fr": { "subject": "Bienvenue chez Kantos!", "body": "..." }
    }
  }
}

Attachments

Include files with your emails:

Static attachments — Upload files to include with every send
Dynamic attachments — Attach files from the record's media fields
Maximum size — 10MB total per email

{
  "type": "send_email",
  "config": {
    "template_id": "tmpl_proposal",
    "attachments": [
      {"type": "static", "file_id": "file_price_list"},
      {"type": "dynamic", "field": "record.proposal_pdf"}
    ]
  }
}

Best Practices

Personalize with recipient's name and relevant data
Keep paragraphs short (2-3 sentences)
Use bullet points for scannable content
Write in a conversational tone
Proofread before sending

Next Steps

Variables — Personalize templates with dynamic data
Email Builder — Design with the visual builder
Automation Actions — Use templates in automations

Email Templates