Native Integrations

Native integrations are built into Kantos and require minimal setup. Configure them from your organization settings to start using them immediately.

SendGrid — Email Delivery

All outbound email from Kantos (automation emails, manual sends, and template previews) is delivered through SendGrid. This provides reliable delivery, open/click tracking, and bounce handling.

Features

• Email delivery for automation actions and manual sends
• Event tracking — opens, clicks, bounces, and deliveries are logged per email
• Domain authentication — verify your sending domain with DNS records for better deliverability
• Sender management — configure verified sender addresses per organization
• Inbound email processing via webhook for conversation threading

Setup

1. Navigate to Settings → Domains
2. Add your sending domain
3. Add the DNS records shown (CNAME records for DKIM and SPF)
4. Click Verify once records propagate
5. Add a verified sender address under Settings → Email Senders

Stripe — Billing & Payments

Kantos uses Stripe for subscription management, plan upgrades, and payment processing. Organizations can also enable Stripe Connect to accept payments for appointment bookings.

Features

• Subscription management — checkout, upgrades, downgrades with proration
• Webhook processing — automatic handling of payment events (success, failure, refunds)
• Stripe Connect — accept payments for appointment bookings with platform fees
• Customer portal — self-service billing management for subscribers

See Billing & Pricing for details on plans and usage limits.

Supabase — Database & Auth

Supabase is the foundational layer for Kantos, providing PostgreSQL database, authentication, real-time subscriptions, and file storage. This is not a configurable integration — it powers the platform itself.

Key capabilities

• Row Level Security (RLS) — all data is scoped by organization
• Real-time subscriptions — powers live chat message delivery and presence tracking
• Storage — file uploads with signed URLs for media attachments
• Auth — email/password authentication with role-based access

Smart Intake — Form Capture

The Smart Intake system automatically captures form submissions from any website. Add a single script tag to your site and Kantos detects, classifies, and routes submissions into your CRM.

See the full Smart Intake documentation for platform-specific guides (WordPress, Wix, Squarespace, Webflow, Shopify, and custom HTML).

Live Chat Widget

Embed a real-time chat widget on your website to engage visitors, capture leads with pre-chat forms, and manage conversations alongside emails in your unified inbox.

See the full Live Chat documentation for installation, customization, and agent management guides.

Next Steps

• Custom Integrations — Build your own integrations with the API
• API Authentication — Create API keys for programmatic access