Billing Overview
Manage subscriptions, invoices, and usage.
Kantos bills through Stripe. Choose the plan that fits your team, see what you've used each month, and change plan on the Billing page, with prorated charges.
14-day free trial
Every new organisation starts with a 14-day trial of Professional. You add a card to start it. It isn't charged until the trial ends, and you can cancel any time before then. We email you a week before the trial ends and again on its last day.
Managing Your Subscription
Billing lives on the Billing page: click your organisation's name at the bottom of the sidebar, then Billing. Admins and moderators can open it; switching plans, cancelling and Manage billing are for admins only. From there you can:
- See your current plan and what you've used this month
- Switch to another plan
- Cancel your plan, or take a cancellation back before it takes effect
- Open Stripe's billing page (Manage billing) for invoices and your card
Key Concepts
Paying
Plans are billed monthly, by card, through Stripe. Promotion codes can be entered at checkout. To pay by invoice, talk to us about a Custom plan.
Proration
When you switch between Starter, Professional and Business, Stripe prorates the change, so you only pay the difference for the rest of the period.
Cancelling
When you cancel, you keep your plan until the end of the period you've paid for and aren't charged again. Then your organisation moves to the Free plan: your data stays, and new website enquiries wait until you pick a plan again.
Next Steps
- Plans & Pricing — Compare the plans
- Usage & Limits — What's counted each month