Knowledge Base
Uploading Content
Build and manage AI knowledge stores.
Add content to your knowledge bases through text input, file uploads, or URL imports. The system processes and indexes content for fast AI retrieval.
Text Content
Paste text directly into the knowledge base editor:
# Our Services
## Standard Cleaning - €80 per visit
- Kitchen, bathrooms and living areas
- Two cleaners, about three hours
## Deep Cleaning - €180 per visit
- Everything in Standard Cleaning
- Inside the oven, fridge and cupboardsFile Uploads
Supported file formats:
| Format | Extension | Notes |
|---|---|---|
| Plain Text | .txt | Simple text files |
| Markdown | .md | Formatted documentation |
| Documents, manuals, guides | ||
| Word | .docx | Microsoft Word documents |
| HTML | .html | Web pages |
URL Import
Import content from web pages by providing URLs. The system extracts and indexes the text content.
Updating Content
Keep knowledge bases current:
- Edit existing — Update text content directly in the editor
- Replace files — Upload new versions of documents
- Add new content — Expand knowledge as your product grows
- Remove outdated — Delete information that is no longer accurate
Reprocessing Required
After updating content, the knowledge base needs to reprocess. This typically takes a few minutes depending on content size.
Content Tips
- Use headings — Structure content with clear headings for better retrieval
- Be specific — Include exact numbers, dates, and details
- Avoid redundancy — Don't repeat the same information across multiple files
- Use consistent terms — Standardize terminology across all documents
Next Steps
- Creating a Knowledge Base — Set up and organize knowledge bases
- Assistants & Knowledge — Connect to your AI assistants
- Knowledge Overview — Best practices and troubleshooting