Live Chat

Widget Installation

Engage visitors in real-time with an embeddable chat widget.

Installing the Kantos Live Chat widget on your website takes just one line of code. The widget is designed to work on any website platform.

Basic Installation

Add the following script tag to your website, just before the closing </body> tag:

<!-- Kantos Live Chat Widget -->
<script src="https://app.kantoscrm.com/api/live-chat/script/your-org-slug"></script>

Replace your-org-slug with your organization's subdomain (found in your dashboard URL).

Platform-Specific Instructions

WordPress

Add the script to your theme's footer.php file or use a plugin like "Insert Headers and Footers" to add it site-wide.

Shopify

Go to Online Store → Themes → Edit Code and add the script to theme.liquid before </body>.

Wix

Use the Wix Editor to add a Custom Code element and paste the script. Set it to load on all pages in the body (end).

Squarespace

Go to Settings → Advanced → Code Injection and paste the script in the Footer field.

Webflow

Go to Project Settings → Custom Code and paste the script in the Footer Code field.

Custom HTML Sites

Add the script tag directly to your HTML files before the closing </body> tag.

Verify Installation

After adding the script, visit your website and look for the chat bubble in the bottom-right corner. Click it to test the chat experience.

Domain Security

By default, your widget can load on any domain. For production, we recommend adding your domains to the allowlist in the Live Chat settings. This prevents unauthorized sites from using your widget.

    Widget Installation - Live Chat | Kantos Docs